Privacy Policy
Last updated: June 14, 2026
1. Introduction
Postlitic ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Service at postlitic.com.
2. Information We Collect
Account Information:
- Name and email address (via Clerk authentication)
- Google account details (if you sign in with Google)
Social Media Data:
- Profile information (username, display name, avatar) from connected platforms
- Post metrics (likes, comments, shares, reach, impressions, watch time)
- OAuth access tokens (stored securely, used to fetch your data)
Usage Data:
- Pages visited, features used, and interactions within the Service
- IP address and browser type for security purposes
3. How We Use Your Information
- To provide and improve the Service
- To generate AI-powered analytics and insights from your social media data
- To send weekly performance reports (if enabled)
- To process payments and manage your subscription
- To respond to support requests
- To detect and prevent fraud or abuse
4. Third-Party Services
We use the following third-party services to operate the platform:
- Clerk — authentication and user management
- Neon (PostgreSQL) — database storage
- Anthropic (Claude API) — AI-generated insights
- Lemon Squeezy — payment processing
- Brevo — transactional email delivery
- Vercel — hosting and deployment
- Cloudflare — DNS and email routing
Each of these services has its own privacy policy. We only share the minimum data necessary with each provider.
5. Social Platform Data
When you connect a social media account (Instagram, TikTok, YouTube, LinkedIn), we access your data through each platform's official API in accordance with their developer policies. We only request the permissions necessary to provide analytics. We do not sell or share your social media data with third parties.
6. Data Retention
We retain your data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days. Post metrics and analytics data may be retained in anonymized form for product improvement purposes.
7. Your Rights (GDPR)
If you are located in the European Economic Area, you have the following rights:
- Access — request a copy of your personal data
- Rectification — correct inaccurate data
- Erasure — request deletion of your data
- Portability — receive your data in a machine-readable format
- Objection — object to certain processing activities
To exercise these rights, contact us at hello@postlitic.com.
8. Cookies
We use cookies for authentication (Clerk session) and security (OAuth state validation). We do not use advertising or tracking cookies. You can control cookies through your browser settings.
9. Data Security
We implement industry-standard security measures including encrypted connections (HTTPS), httpOnly cookies for tokens, and secure database storage. However, no method of transmission over the internet is 100% secure.
10. Children's Privacy
The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email. Continued use of the Service after changes constitutes acceptance of the updated policy.
12. Contact
For privacy-related inquiries, contact us at hello@postlitic.com.